Captain - Hospitality & Tourism

Are you a seasoned professional with a passion for leadership and hospitality? We are seeking a dedicated Captain to join our team in Binjai, Sumatera Utara. This is a unique opportunity to advance your career in the thriving hospitality and tourism industry while working in a dynamic and fast-paced environment. As a Captain, you will be responsible for overseeing the operations of our hotel, ensuring that our guests receive exceptional service and that our team members are well-trained and motivated. With a salary range of Rp 8,000,000 - Rp 15,000,000 per bulan, this role offers competitive compensation and the chance to work with a reputable company in a vibrant city.

Our company has been a leader in the hospitality industry for over a decade, known for our commitment to excellence and our dedication to our guests and team members. In this role, you will have the opportunity to work with a diverse team of professionals, each bringing their own unique skills and experiences to the table. You will be responsible for managing all aspects of the hotel's operations, from front desk services to housekeeping and food and beverage. With your strong leadership skills and your passion for hospitality, you will play a crucial role in ensuring that our guests have a memorable and enjoyable experience.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the hotel, ensuring that all aspects of the business are running smoothly.
• Manage and mentor a team of front desk agents, housekeeping staff, and food and beverage personnel.
• Ensure that all guests receive exceptional service and that their needs are met in a timely manner.
• Maintain a high level of cleanliness and organization throughout the hotel.
• Monitor and manage the hotel's budget, ensuring that all expenses are within the approved limits.
• Implement and enforce company policies and procedures to ensure a safe and comfortable environment for all guests and team members.
• Work closely with the hotel's management team to ensure that all goals and objectives are met.
• Stay up-to-date on industry trends and best practices, and implement any necessary changes to improve the hotel's operations.

🎓 Kualifikasi & Syarat

• Minimum of 5 years of experience in a leadership role within the hospitality industry.
• Proven track record of successfully managing a team and overseeing daily operations.
• Strong communication and interpersonal skills, with the ability to build rapport with guests and team members.
• Excellent organizational and problem-solving skills, with the ability to multitask and prioritize effectively.
• Knowledge of hotel management software, such as PMS (Property Management System) and ERP systems.
• Ability to work well under pressure and meet tight deadlines.
• Bachelor's degree in Hospitality Management, Hotel Management, or a related field.
• Certification in hospitality management or a related field is a plus.

🛠️ Keahlian

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